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| Great Job! It took me over a year to research, analyze, and finally make a decision on selecting a new long distance and T1 Provider. Long distance and T1 service is critical to my business; therefore I needed to be very thorough when selecting the best service provider possible. There were a number of important elements that needed to be present with the service provider: • Strong levels of operational service and support • Very competitive pricing for both long distance rates as well as T1 service pricing • Being able to work with a provider who knew my call center business. ATI excelled in all three of these areas. Additionally, once I made the decision to use ATI, you and other ATI staff did an incredible job switching me over to ATI services. This was a major concern of mine. The change over was so smooth that I did not even know it had occurred. Thank you for the excellence in supporting Dunlap Marketing. I look forward to a long lasting relationship. Mike Dunlap President Dunlap Marketing |
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My company is a professional call center serving quality customers who demand reliability and excellence. Therefore, choosing a long distance vendor is very important to my business. ATI’s single greatest benefit to Client Development Services is the approach and process you take to cut through the clutter in the context of dealing with phone vendors, both in their operational procedures and how they bill. Based on what we’ve experienced, ATI brings an organized process that is customer centric in what you do and how you communicate. ATI is reasonable and flexible and gets answers; you don’t hide. When you have a problem it’s good to come out of it with a game plan. ATI takes a very difficult process and does a much more effective job of communicating what can be done. Oh, and by the way, you do it for significantly less money. Thank you, Gary Fackett Client Development Services |
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I want to thank you and your provisioning and service team for the great job ATI did turning up my new long distance service. Courtesy Call, Inc. is in the teleprompting business where reliable phone service is absolutely critical to our business. We decided to make a change to ATI when we saw how your low wholesale style rates could increase our profitability. The transition was the smoothest we’ve ever experienced. It literally went without a single problem. On top of that the switch was completed over a week ahead of schedule. Thanks again for delivering beyond your promises. Sincerely, Rick Zeitlin Courtesy Call, Inc. |
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Since 1990, we’ve provided enhanced fax services for firms ranging from Fortune 500 to small mom & pops. Our clients depend on us for high quality, reliable service, and in order to provide it, we need the same from out telecommunications service providers. Prior to meeting David Singer and ATI, we went from one company to another as promises went unfulfilled and service levels deteriorated as companies merged one after another. In 1998, when we signed with David, I had my doubts, but 5 years later, in 2003, we’re still a satisfied customer of ATI. David and the ATI staff provide the hands on level of service you simply can’t get from a major carrier, but with all network infrastructure of the carriers utilized by ATI. I feel like I get the best of both worlds! Sincerely, Ned Solot Faxts Now |
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