ATI works to build strong business relationships that are collaborative, communicative and productive. As such, we have put together a brief business model to take you through the various stages of the sales and installation process as well as to provide you with our sales requirements.

PRE-SALES

• Our first discussion with you will be to learn more about your operations so that we know how to support them
• We will also review your current traffic patterns and monthly expenditure
• We will then work to develop custom solutions to meet your specific requirements based on the products that we offers

ATI SALES REQUIREMENTS

• A minimum monthly commitment of $2,000
• A representative sampling of current Call Detail Records (one month preferred) to determine traffic patterns
• Credit information
• Service address information and preferred method of connection
• Execution of sales agreements for all NRC's, MRC's, Ancillary Fees, and Per Minute Rates
• A diagram of the data network and bandwidth requirements if any data products are  being provided

THE ORDER AND INSTALLATION PROCESS

• Upon receipt of a completed order, the assigned TAM will contact you to review the technical specifications as well as to discuss any particular requests, preferences or concerns that you may have
• Your TAM then orders the service with one of ATI's top tier carriers, providing updates at normal benchmarks in the order process, or as often as you require
• The TAM handles all coordination and communication between the parties responsible for providing service, including Toll-Free or other special features
• When the service is available for installation, your TAM will contact you to schedule a convenient time to work with the carrier to install it
• Once the service is turned up, the same TAM remains your single point of contact for all future moves, adds, changes, trouble shooting, reporting and billing issues

POST INSTALLATION

Once your services are installed and operational, ATI will continue to provide a high level of interactive and personal technical support to ensure smooth on-going service. Our in-house billing staff will work to deliver accurate billing and are available to assist you with any questions that you might have. Your TAM will review your first invoice with you and is on-call 24/7 to respond to trouble issues.

ATI employees are highly qualified professionals who have been chosen for their commitment to service, their integrity and their technical skills. We look forward to serving you!