Overview WilTel is based in Tulsa, Okla., and provides advanced data, voice and video solutions for the largest communications and media companies in the world. The company’s advanced technology and approach to network architecture enable cost-efficiencies and technological improvements for customers. It offers aggressive Service Level Agreements, solid partnerships and best-in-class service delivery results. The WilTel Network The WilTel network utilizes advanced optical networking technologies and next-generation switching and routing equipment to provide carriers, service providers and media companies with Internet, data, voice, video and broadband media services. • WilTel continues to earn one of the highest customer satisfaction scores in the industry – an overall satisfaction rating of 84.5 percent in the most recent Naumann & Associates customer satisfaction survey. • It connects more than 100 U.S. cities and reaches five continents. • It employs an optical, restorable mesh architecture, rather than the traditional SONET ring architecture, allowing for maximum utilization of network capacity. • It has installed a network built to expand based on demand, which will allow the company to take advantage of future advances in optical networking -- minimum of 96 fibers in every build, with multiple conduits and regeneration stations every 40 miles along the network. • It provides end-to-end network services (IP services, etc.). • Utilizing OC-192 transport systems with dense wavelength division multiplexing, the WilTel network delivers up to 160 Gbps on a single fiber system. • Its global service platforms are the most comprehensive in the industry for data, IP, satellite, voice and cellular communications, linking countries throughout Asia, Europe and Pacific Rim. • WilTel’s multi-vendor approach enables cost-efficiencies and technology improvements. Comprehensive Solutions • WilTel offers a broad range of data solutions tailored to align with the diverse needs of our customers, including private line, EWAN, IP-VPN, ATM and Frame Relay, Dedicated Internet Access, Colocation and Managed Services. • WilTel is the voice carrier of choice for PTTs, RBOCs, wireless carriers and other providers requiring reliability, competitive pricing and carrier-class support. Voice solutions include One-Plus, Toll Free and Global Voice Services. Industry Firsts and Recognition • SUPERQuest Award – first place for best OSS/Back Office System Support – WilTel Direct Network AccessSM (DNA) (2003) • SUPERQuest Award – runner-up for best backbone/core network – WilTel Ethernet Wide Area Network (EWAN) (2003) • Atlantic-ACM “Wholesale Carrier Report Card” – WilTel leads all next-generation carriers for two years in a row (2002, 2003) • Capacity Magazine – Progressive Carrier award for innovation (2001) • Capacity Magazine -- Innovative Business Structure award for bandwidth trading risk management (2001) • Ovations Award -- extraordinary achievements in technology and operations (2001) • Frost & Sullivan Strategic Alliance Leadership Market Engineering Award (2001) • Frost & Sullivan Growth Strategy Market Engineering Award (2001) • Recognized in Tele.com service provider performance study as the only next generation carrier to receive an “A” grade • SUPERQuest Award -- best built core backbone (1998-2000) • Networld+Interop Infrastructure Award -- most innovative backbone network provider (2000) • Carried the first Super Bowl HDTV transmission (2000) • Frost & Sullivan Service Line Strategy Market Engineering Award (2000) • First in U.S. to deploy optical wave service (1999) • Infovision Award -- public network architecture (1999) • Provided the first point-to-multipoint distribution of digital cable over a fiber-optic network (1998) • First to transmit live television broadcast over switched fiber-optic network (1990)
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